Privacy Policy

Last updated: October 3, 2025

Who we are
This store is operated by Zovaya (trading as ZoFaya) (“we”, “us”).
Contact: zofayaofficial@gmail.com | Address: Burgemeester van Veenlaan 435.
We are the data controller for your personal data.

What we collect

• Order data: name, email, phone, billing/shipping address.
• Payment info: processed securely by our providers (we do not store full card details).
• Device & usage data: cookies, IP, analytics, approximate location.

Why we use it

• Process, fulfill and support your orders.
• Fraud prevention and site security.
• Marketing with your consent or legitimate interest (unsubscribe anytime).

Legal bases (GDPR)
Contract, consent, legitimate interests, and legal obligations.

Sharing
We use trusted processors incl. Shopify (store platform), payment gateways (e.g., PayPal, Stripe), fulfillment & analytics partners. They process data under their own policies.

Your rights
Access, correction, deletion, portability, objection, and to withdraw consent.
EU/UK residents: you may lodge a complaint with your local DPA.
California residents: CCPA rights (access, delete, opt-out of sale/share).

Retention
We keep order records for as long as required by tax/accounting laws, then securely delete/anonymize.

Contact
Privacy questions/requests: Zofayaofficial@gmail.com